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Saturday, March 17th · New Castle, DE
18th Annual M.A.V. St. Patrick's Day Poker Run
Click above to download the flyer for more information on M.A.V.'s upcoming ride with our dealership!
 SHE'S BACK! Amy Gustafson is back in New Castle and ready to get you on a great new ride. "I'm looking forward to seeing some familiar faces. If you're interested in buying a bike please contact me at agustafson@rommelusa.com."
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
Darrell & Vicki Willis
 "Whether it's Sales, Service, Parts or Motorclothes, there is always someone there with a smile and the expertise we need to assist us and guide us to the right decision. We have always been treated with courtesy and respect and the people we deal with have consistently demonstrated professionalism, honesty and integrity."
Joe Breitfeld
"I needed a certain tachometer for my 2003 Deuce and wasn't having any luck finding one after calling 6 or 7 Harley dealers. Everyone told me sorry, part discontinued and that was that. I called your dealership and got Guy in Parts, he told me the part was discontinued also but he went the extra mile and found one for me on the West Coast. I would think the other Harley dealers have access to the same information but Guy was the only one that wanted to help. I was traveling to Florida and Guy arranged to have the part waiting for me in the Service department so I would pick it up at 8am. Even the guys in the Service department were courteous and helpful with a question I had. Thanks again, I wished I lived closer to you so I could have my service work done by Mike's."
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"Although I made my purchase at your Smyrna store, I never would have made the 70 trip in the first place had it not been for the courteous, professional communication skills of Kirsten Kielblock at the New Castle store. She didn't care that there was no commission to her by me going to the closer store, saying, "The most important thing is that we match you with your dream bike.". She meant it. Before even visiting Smyrna I felt I was going to see a friend. And I wasn't disappointed. I bought thru an eBay auction & I suspect they made nothing on my purchase. Just the same, I was treated like I was their mist important customer. Thank you Mikes & thank you especially Kirsten. "
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By: Richard Salisbury, MD
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"Can't say enough about you entire dealership! From sales, service and buying a T-shirt, Top Shelf! Salesman Christian Massen and Finance guy Walt Sellers could'nt have been more helpful and knowledgeable. A month after I bought my '09 Sportster 1200 Low, I discoverd the front brake pads were quite worn, I called Christian who put me through to Doug in your Service Dept. who told me to bring my bike in immediately if I could. After a nice 40 minute ride from Middletown to Mike's Famous, my bike was brought in the shop within 10 mins. and mechanic Jeff installed new brake pads in 10 minutes! All this and NO CHARGE, to boot! 'Nuff said! Will recommend your establishment to any and all folks who desire a top notch buying experience and un-surpassed service after the sale. Best Regards to All, Roger Jeandell"
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By: Roger Middletown, DE
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"Just wanted to once again thank Christian Maassen and Mikes Famous Harley Davidson.
I once again received great service while in recently to purchase my new 2011 Fatboy. I had purchased from Christian a year ago after taking the Rider's Edge class and my experience this time was just as pleasant as the last purchase. My return to Mikes to purchase was due to Christian's efforts over the past year. Anytime I am in Mikes and he is there he would always make time to recognize the family and I while in the store. He was always willing to answer questions and help me with the decision on my purchase.
Once again, Thanks.
Paul Kanich"
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By: Paul Newark, DE
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"Had been researching the bike we wanted, went to a few other dealers more local. Was sent in just to check it out. Loraine was great, wasn't pushy, wanted to send us home with a bike and did everything possible to do it and we were happy to hear the "bell ring". JT was professional handeled all the paperwork. Within 2 hours we rode the bike home, Thanks Guys great job. I will send everyone in."
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By: Harold and Rhonda Woodbury Hts, NJ
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"My friend Mike sent me in and told me to ask for Scott. I explained to Scott that this was my first Harley and he was exceptional with aiding me to find the perfect bike. I decided on a 2000 Softail Deuce that was upgraded and looked just like me. I cannot tell you how much I love the bike and its perfect! JT helped me with all the hard stuff and I was in and out! Rock n Roll - Thanks !"
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By: Billy Elkton, MD
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By: Domenic and Elizabeth Southold, NY
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"I am glad that I decided to buy my next bike at Mike's in NC. Trigger was the best at helping me pick out our new FLHRC and was instrumental in getting us thru the paperwork process. With the rest of the team from JT in finance, Wayne in parts and Doug in service my experience has been awesome.
I finally have my dream bike and Mike's made it happen!
Thank You!"
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By: Les Bordentown, NJ
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"I have purchased 2 bikes this year from Mikes Harley. I bypass 2 local dealers because the service at Mike's is terrific. My sales-person, Trigger, makes me feel like a part of the Harley family. Working with JT on the final paperwork is a pleasure."
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By: Denny Pottstown, PA
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"I would like to thank the Service Crew at New Castle for repairing the oil leak on my sportster. Mike's ALWAYS stands by their warranty's for repairs. Thanks guys.
Darrell Banner"
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By: Darrell elkton, DE
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"been coming hera for years! christian and frank always take care of me. I travel 2 hours one way wolldn't go anywhere else "
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By: steve belleville, NJ
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"I won a HD in a charity raffle that was purchased from Mike's. The group I won the bike from didn't have much information for me about the bike, how to complete the necessary paperwork, etc. I called Mike's and spoke to the Salesman that sold the bike Scott Hall.
I talked to Scott on the phone and through emailed and he told me to come down to take care of the paperwork. I asked him if he would go over the bike with me since I knew nothing about it and he was more than happy to spend close to 45 minutes with me while I was waiting for the finance representative. Mind you, the dealership already had their money and really didn't owe me much more than the completed paperwork and to show me the door. Scott was more than happy to talk with me about the bike, some cleaning tips, and got me set up with the parts guys to get a cover for the bike.
Once the finance representative arrived the process of completing the paperwork was quick and easy. I didn't have to do anything but sign my name where applicable and JT handled the rest. She is a doll and a true professional. She gave me so much information on HOG membership, all of my sales, registration, and title paperwork, and answered any questions I had. She then took me to meet the lady that runs the clothing section and just made my experience at Mike's just that much more pleasurable.
It was worth the hour drive each way and if I lived closer I'd get all of my work done at Mike's. If you live nearby and want to buy a HD or get service I'd recommend this dealership in a heartbeat."
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By: Mark Edgewater Park, NJ
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"wouldn!t shop anywhere else, its worth the two hour trip for me."
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By: steven belleville, NJ
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"After waiting 35 years to buy my first Harley, my dream came true in August 2009.
On a rainy Sunday afternoon, my wife and I made the hour drive to Mike's in New Castle. Scott Hall introduced himself and our buying process began. I was convinced as I walked in that I wanted a Heritage Classic. After many questions, Scott made the recommendation that I would be happier with a Road King. We discussed his reasoning for that and he asked me to sit on a Road King Classic in the showroom. It was as if the bike was made for me. 3 hours later I was the proud owner of a 2005 Road King Classic.
Since then, I have ridden the bike round trip to Myrtle Beach and put almost 7000 miles on it. After waiting as long as I did to buy my first Harley, I can say this without reservation----Owning this Harley is even better than I had hoped it would be!! Scott was exactly right. The Road King is the bike for me. In my opinion, Scott's experience, product knowledge, and professionalism are second to none.
The Service Dept. is also outstanding. Earlier this week I brought the bike in to add some chrome. Kevin took my appointment, Dennis did an excellent job installing, and Doug followed up with me. My appointment was on time, the job was done right, and it cost me what they said it would. Doesn't get any better than that. Speaking of Doug, he took the time during the first open house this year to teach me about the security system on my bike. And he didn't laugh at me (much)!!
I have also had the opportunity to meet Christian of the sales team. He is extremely knowledgeable about motorcycles and a genuinely nice person. He's always a pleasure to talk to.
Then there's Alexandra. Always smiling, she has made buying hundreds of dollars worth of helmets, leathers, jewelry, etc. actually pleasurable! She has always greeted me with a cheerful "Hello" when I have walked in the store and she always remembers my name.
It's the people that make a business relationship work. I have referred 2 personal friends that have bought bikes here and will continue to refer my friends. And even though it takes me at least an hour to drive to Mike's and I pass several other Harley dealers on the way, I am a Mike's Famous "Customer for life."
Thank you.
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By: Glenn Audubon, PA
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"From the beginning, sales person, Scott W.Hall, was great. He took the time to find out what I wanted and how I intended to ride my new bike. He offered several options and pointed out the positives and negatives of my selections. When I mentioned a specific bike, he found one. I bought that bike. My whole experience with him was great. Thanks Scott. "
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By: Anonymous Swedesboro, NJ
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"I was buying a bike from a local dealer when I showed up they sold it. That was it. My buddy and I spent about 60 grand there. I called Christian at Mike's in New Castle and he said to give them a try. I did and I could not be happier. I bought a full custom Hardtail for 10 grand. The 110 motor and 6 speed is great. We raced my buddy's 05 Sreaming Eagle Vrod with it and I was shocked at the power. It could not pass the Vrod but it hung on the back fender. This is an awesome bike for a great price. Thank you for taking care of me and we will do all business with you guys for now on. These guys are top notch. Thank you for everything. Your new customer, Inky"
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By: john harleysville, PA
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"Great Experience at Mike's Famous"
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By: Lloyd Dover, DE
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"I just wanted to take a minute to thank Christian at Mike's in New Castle for his help with the purchase of my Harley Davidson. Christian and I have been talking for over 4 months about my purchase. I took the Rider's Edge class at Mike's and it was the best thing I could have done for myself as a new rider. My appreciation also goes to David and Kim Potter my instructors for there patience with us in the class. They made it fun and gave the appropriate feedback to help myself and classmates.
Last but not least I would like to thank Amy and Beth as well for time they had spent talking to me about the Dealership and Parts Departments.
I am a "Customer for Life"
Thanks again.
Paul Kanich"
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By: Paul Newark, DE
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"I always feel like a friend when I visit the New Castle location.Its more than 80 miles from my home and I pass several other dealer just to visit.I never recieve the same welcome at any other dealership as I do with Mike's Famous.And my sales man always remembers me after more than 3 years.And everyone who works there always seem to be very happy to help with the littlest of things.I could not ask for a better dealership.Thank You."
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By: Ralph (Ted) Queen Anne, MD
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"My experience with Mike's was great! The staff was knowledgeable and friendly, they did everything they could for me and because of that I was able to purchase a new 2010 Fatboy. I plan to recommend Mike's to everyone I know who wants a bike!!! You can tell everyone there loves what they're doing."
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By: Samuel Marmora, NJ
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"Christian,
A quick note to thank and the other members of the Mike’s Famous team for showing me the way to a new Road Glide last Sunday. I cannot begin to count the cars and motorcycles I have purchased over the past x4 years including 3 Harley-Davidsons. I can say unequivocally that I have never had a more pleasant buying experience and come away feeling as good as I do about all aspects of the transaction. I will do my best to be a good and loyal customer in return. I have told my circle of friends about you and also posted a note to Linked In’s H-D enthusiasts’ group telling them.
Thanks and best regards,
David Wright"
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By: David Yardley, PA
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"I traded in my 2009 Road King on a 2010 Road Glide last Sunday. A friend and I decided to go to Mike's Famous because it was too cold to ride, its fun to H-D shop and we could eat lunch there. On a whim, we asked "Do you have a vivid black Road Glide." 2 hours later, Christian had made a trade I couldn't pass up. I wanted a new Road Glide and he made a path to fulfillment. It was a great buying experience and the service post-sale has bee 5 Star. "
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By: David Yardley, PA
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"after speaking to terry in your other dealership I was sold on a harley. after visiting 4 local h-d dealers I decided to visit new castle after speaking to amy. when introduced to scott hall I was sold ! then after a finance fandango that scott pulled out from somewhere (my thanks infinity for scott) I bought my h-d. I am a pretty hard sell but everybody in that dealership was great down to earth people. thought maybe it was just a show, but every time I return it's true, everbody really goes the extra mile for people and really mean it. like they say I'm a customer for life !!"
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By: steve abingdon, MD
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"On Monday I brought my road king in for service and a few other thins. I thought my bike be they for a couple of days to my surprise they call me that night to tell me my bike was done. THAT IS EXCELLENT CUSTOMER SERVICE. "
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By: Juan Newark, DE
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"I have been riding for over 30 years and have bought many motorcycles during that time. This is my second Harley and by far, my best buying experience. Your sales team was very helpful and respectful of my needs and budget requirements. I would recommend Mike's Famous HD to anyone who is looking for a great product and great buying experience. You can trust these guys!! Rich Klock"
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By: Richard Harrisburg, SD
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"Recently participated in "America's 911 Ride" from Shanksville, PA, to the Pentagon, to the WTC site in NYC. The lunch, refreshments, store discounts, and facilities you provided to the 1000 bikes and almost 2000 riders at your New Castle store was beyond belief, and very much appreciated. It was obvious that there was much preparation on your part, and your efforts were much appreciated by all. This was our first year for this ride, and we look forward to seeing you again next year!! Again... THANK YOU!"
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By: Dana Kossuth, PA
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"It's been a month since I bought my Road King Classic and I'm still on a high. I recommend Mike's to all I come in contact with because of the great prices, how friendly EVERYONE was, how informative and helpful EVERYONE was, and how much fun I had. If you want to look, go to Mike's, if you want to buy, go to Mike's....now. That's coming from someone who wasted alot of time looking around for six months and visiting 5 other dealerships. Talk to Lou Haagen in sales. He made things happen no other salesperson could or would. The only downfall I can think of is they have Steeler and Raven fans working there but who am I to judge. Go Browns! Thanks to all who turned my 20 year dream into reality. Lou, Deano you guys rock. I walked in to a room of strangers and out with new friends (and an awesome bike). Oh, did I mention......GO TO MIKE'S....and tell Lou, Dan Pike sent ya."
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By: Dan East Earl, PA
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"Would like to thanks Alex for all her help looking for a jacket and gloves. She went out of her way to help me. I drove 60 miles to shop at "Mikes Famous" when i have a dealer just 4 miles from my house cause the customer service is second to none. I have bought 2 bikes from Mikes and when the times comes for the 3rd I will go no place but "Mikes Famous" over all its just a great experence.
Joe from Levittown"
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By: Joe Levittown, PA
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"Christian,
Want to thank you for selling me this wonderful Ultra Classic. The color gets nothing but looks and comments. The bike is a dream to ride. I can't wait till I can start to put my own little touches to it. Hopefully sometime in May I will take a ride down to say hello and have lunch. I will pass your name to any of my friends that are buying bikes. Once again Mike's Famous is the best for great deals on a Harley-Davidson!
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By: Joe
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"We came to the FXRG seminar today. Alexandra gave a great presentation. She was very knowledgable about all the FXRG products, & it was fun. Thanks Alexandra! "
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By: Janet and Bob Newport, DE
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"If I could Rate the folks Higher at MIKE'S FAMOUS, it would be a 1000%. They are an INCREDIBLE group of Guys & Girls. I can't say enough about their sincere assistance. Customer Service would almost be an insult. They treated us like a Part of their Family! We are Truely GREATFUL TO THEM. They took care of us in what could have been a fatal problem. Our 1995 Ultra threw a Wheel Pulley during the 2007 9/11 Memorial Ride from PA., to DC, to NY. The Bike threw the Pulley coming off I95, Del. We pulled into their garage, and immediately they tore the Bike down & found the Problem. They were on the phone & computer, late Saturday, looking for the part needed. We rented a 2007 ElatraGlide & caught up to the group just outside of NY. We realized & appreciated our Girl, alot more, finding out that the 2007 just was not as comfortable as ours, & how many extras we had forgotten about. Although 6th Gear was Sweet. Monday morning they found the part, & had one of their employees pick it up on her way in to the Shop. The part was located in New Jersey, at least 60 miles away. The Guys & Girls of MIKE'S FAMOUS ARE JUST AWESOME. We are from PA. & I don't know of any of the area Dealers that would go so far out of their way to help like they did. OUR SINCERE THANKS TO THEM, THEY OUR A FAMILY. "
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By: Timothy Dravosburg, PA
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"I was ready to buy a new Harley in NJ but the Harley deallers over in Jersey would not come down a nickle on the price of their bikes. I had 5 other buddies of mine from NJ that bought bikes from Mike's Famous in the past 2 years and they all raved about the deals they got on ther Harleys. On 11/1/08 I bought a 105th Screaming Eagle Dyna Super Glide from Mike's Famous and I got the deal I was looking for. Thanks Mike's Famous! What a awsome Harley! It turns heads where ever I go and people ask me where I got it. Keep up the good work you are one awsome Harley Dealer.
Thank You, Danny Certo
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By: Danny Newfield, NJ
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"I have to be honest, I was very skeptical about purchasing my first Harley from a dealer. Given it was a used bike I was really nervous. Boy was I wrong! It started with a no pressure sales rep, Amy who seemed to "get" exactly what I was looking for in a first Harley to invest in, to Vern who took great care to allow me all the time I wanted to look over the bike and fully test it out, to the quick Service Department to make the bike "ready for me", I could not say enough good about all of you. You guys took the time to explain to me things I didn't know, and worked with me on the things that I did know and needed to happen. Rest assured for my next purchase I will not hesitate to stop by. Thanks for the help and the great buy!"
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By: David Dover, DE
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 Roadie Goodman is
BACK IN DELAWARE!
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